How to Get Synthetics Monitoring to Work in New Relic

Hey there, fellow tech enthusiasts! Are you struggling to get the most out of your monitoring tool for your web application? Well, look no further! In this article, we will discuss how to get synthetics monitoring to work in New Relic effectively.

What is Synthetics Monitoring?

Before we dive into the details, let’s first understand what synthetics monitoring is. In simple terms, synthetics monitoring is a way to simulate user interactions with the web application. This technique allows developers to identify issues before they affect the end-users. It also helps in keeping track of the performance and availability of the application.

How to Get Started with Synthetics Monitoring in New Relic?

Getting started with synthetics monitoring in New Relic is relatively easy. You first need to sign up for a New Relic account and install the New Relic agent on your application. Once you have done that, follow these steps:

Step 1: Create a Synthetic Monitor

To create a synthetic monitor, go to the ‘Synthetics’ tab in New Relic and click on ‘Create Monitor.’ Choose the type of monitor you want to create, such as a ping monitor, browser monitor, or API test. Once you have selected the type, enter the details of the monitor, such as the URL, region, and frequency of the tests.

Step 2: Configure Alert Policies

Once you have created a monitor, you need to set up alert policies to be notified if the monitor fails. To do that, go to the ‘Alerts’ tab and create a new policy. Choose the conditions that trigger the alert, such as if the response time exceeds a certain limit or if the monitor fails. You can also configure the channels through which you want to receive alerts, such as email or Slack.

Step 3: Analyze the Results

After setting up the monitor and alert policies, you need to analyze the results to identify issues with your application. You can view the status of your monitors in the ‘Synthetics’ tab and drill down into specific tests to identify the root cause of the issues. You can also view the performance metrics of your application, such as response time and error rate, in the ‘APM’ tab.

Tips for Effective Synthetics Monitoring in New Relic

Now that you know how to get started with synthetics monitoring in New Relic let’s discuss some tips to make it more effective:

Tip 1: Set Realistic Thresholds

When setting up alert policies, make sure to set realistic thresholds for the response time and error rate. Setting overly aggressive thresholds may result in false positives, leading to alert fatigue. On the other hand, setting too lenient thresholds may result in missed issues.

Tip 2: Test from Different Locations

To get an accurate representation of the user experience, test your application from different locations. New Relic allows you to choose from various test locations worldwide. By testing from different locations, you can identify issues that may only affect users in specific regions.

Tip 3: Test Different User Scenarios

When creating browser monitors, simulate different user scenarios to identify issues that may occur only under specific conditions. For example, you can simulate a user logging in, browsing through the site, and making a purchase. By testing different scenarios, you can ensure that your application is working correctly under all conditions.

Tip 4: Integrate with Other Monitoring Tools

New Relic integrates with various other monitoring tools, such as PagerDuty and VictorOps. By integrating with these tools, you can streamline your incident management workflow and reduce your response time to incidents.

Tip 5: Automate Tests

To ensure that your application is continually monitored, automate your tests using the New Relic API. By automating tests, you can identify issues as soon as they occur and reduce your mean time to resolution.


Synthetics monitoring is an essential technique to ensure the performance and availability of your web application. In this article, we discussed how to get synthetics monitoring to work in New Relic effectively. We also provided tips to make your synthetics monitoring more effective. By following these tips and best practices, you can ensure that your application is always available and responsive to your users’ needs.Until next time, stay curious and keep exploring the world of tech!